Contact us

Contact us

Welcome to the official Nagad88 customer care hub. Whether you have questions regarding account verification (KYC), deposit procedures via bKash or Nagad, cashing out your winnings, or claiming our weekly promotional bonuses, our professional support agents are available around the clock. Choose the appropriate channel below to get in touch with our team, and we will resolve your query as quickly as possible.

Instant Live Chat Assistance

For immediate, real-time help, we highly recommend utilizing our 24/7 Live Chat feature on our platform. Simply click on the chat bubble located in the bottom-right corner of any page. Our friendly, native Bangla-speaking support hosts are online every second of the day to guide you through registering, installing our APK, or verifying your transaction details.

Connect via Telegram

Keep up with our latest announcements, lucky draws, and community giveaways, or speak with an agent directly on Telegram. Join our official community and contact us at @nagad88official. Ensure you are only communicating with verified channels to guarantee your account security.

Standard Email Response Times

If you prefer to send a detailed inquiry regarding marketing opportunities, affiliate contracts, or account audits, please email our relevant department shown above.

To ensure a prompt response, please include your unique Nagad88 username, registered mobile number, and any relevant payment transaction screenshots or files. Our administration team typically reviews and replies to all email inquiries within 12 to 24 hours.